Frequently Asked Questions

Search our FAQs to find answers about Travel Stamps, collections, shipping, voting, and more.
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General Questions
What are Travel Stamps?
Travel Stamps are collectible artist-illustrated, educational vinyl stickers for everywhere you travel, inspired by the bygone era of postage stamp collecting. Each Travel Stamp features two stickers: the illustrated "stamp" and the interpretive text sticker. Travel Stamps tell the unique story of each destination, and they tell your story, of all the places you go and experiences you create.
How do I collect Travel Stamps?
Travel Stamps can be collected in a variety of ways including various collection books, binders, water bottles, journals, walls, cars, coolers, laptops, luggage, and more! There isn't one right way to collect. Preserve your adventures in a way that makes sense for you! Keep it simple or elaborate. Need inspiration? Check out our socials!
Can Travel Stamps be used as Postage?
No. While our design is inspired by postage stamps, they are NOT postage and would make for ineffective – and extremely large – postage. A Travel Stamp is about 4x the size of a Forever Stamp.
Are Travel Stamps removable, permanent, waterproof, UV protected?
Yes! The adhesive used on Travel Stamps is "removable-permanent". When you first place the decal, it will not feel permanent and can be lifted, removed, and re-stuck. Once left alone for 24 hours, it will be permanently adhered. Because Travel Stamps are vinyl, they are waterproof and will hold up on any smooth surface inside or outside. That said, we recommend hand-washing any bottles or items instead of machine dishwashing to extend longevity. If placed outside, we recommend a spot that isn't in full, direct sun. While there is a UV protective layer that will prevent fading for a couple years, they were not designed to be full-sun outdoor stickers.
What are the dimensions of a Travel Stamp?
The entire rectangular sheet is 2 7/8" wide and 6" tall.
The Stamp itself is 1 ¾" wide and 2 1/8" tall.
The text sticker at the bottom is 2 7/8" wide and 1 ¾" tall.
The Stamp itself is 1 ¾" wide and 2 1/8" tall.
The text sticker at the bottom is 2 7/8" wide and 1 ¾" tall.
How do you support the parks and other destinations?
Our support is built into the way we do business. Because we work directly with public lands and other destination partners, we focus on helping them earn more from every product they sell. We provide free freight, custom development, and highly competitive wholesale pricing, giving our partners stronger profit margins on custom Travel Stamps products. This allows more of the revenue from each sale to remain with the park or destination, where it can support conservation, education, visitor services, and other programs that matter most to them. Rather than choosing a cause on their behalf, we help each partner generate funds they can use according to their own needs and mission. When you can, we encourage you to collect Travel Stamps on-site.
Where are your products made?
All of our products are made in the USA or Canada.
Do you ever use AI for your designs?
No, all Travel Stamps are illustrated by real artists in the US and Canada. The name of each artist can be found on the right side of every Travel Stamp.
How do I stay up to date on new releases and sales?
When you create an account, subscribe to our email list! We don't believe in spamming you so here's what to expect if you subscribe:
- Voting Email: to let you know the month's top-voted winners
- New Release Email: to let you know new stamps or products are live on the website
- Sale Email: to let you know a sale has started or about to end
I am a collector and have a suggestion for a destination I think should have a Travel Stamp. How do I submit it?
Two ways: First, tell the destination directly. Let them know you would love to see a Travel Stamp for their destination. Second: Add your suggestions to our "Suggest & Vote" platform. When you submit, it will be reviewed by a member of our team (this takes 24-48 hours). Once approved, your suggestion will be live and ready to vote for. Get your friends and family to vote to bump it higher on the list! Top-voted stamps will be produced every month. If you want to see your suggestion made immediately, become a Postmaster or have the destination reach out to us. Official retailer requests always get bumped to the top.
What is a Postmaster and Postmaster Priority Stamp?
A Postmaster Priority stamp means your suggestion gets bumped to the top of our production queue, plus you get input on the design and development. We will include you along every step of the process then send you up to 10 free stamps when they are finished. You will also be recognized as a Travel Stamp Postmaster on the Product Page of your Priority Stamp on the website.
I have a general question about Travel Stamps, how do I contact you?
We are more than happy to help answer any questions that may pop up! Don't hesitate to email us at orders@travelstamps.com or text (970)235-0236 and someone on our team will be in touch with you shortly. Talk to you soon!
Collecting Questions
I started collecting stamps in an Album & Guide, but now I want to switch to a Binder or Booklet. Do I need to re-purchase the stamps I already placed in my Album & Guide?
Please contact us, we address these situations on a case-by-case basis and are always happy to help!
Where do the "I Saw Them All" or "Achievement" stamps go?
Our Achievement stamps were designed to be placed in official Travel Stamp Album & Guides. Each Album & Guide has space for its own regional achievement stamps and final "I Saw Them All" stamp. Our soft-cover albums each have a space for one small "I Saw Them All" stamp, but no spaces for regional achievement stamps. There are not specific "I Saw Them All" pages for the Binder or Booklet, but you can use the blank pages for this purpose if you so choose.
Where do the interpretive text stickers go?
The bottom text sticker of every Travel Stamp can be collected in a variety of ways. There is NOT a designated space for this sticker in either of our Album & Guides since there is already interpretation printed in the book. And there is NOT a space for this sticker on our Water Bottles. However, there are designated spaces to save this sticker in all of our soft-cover Albums, a variety of Binder pages, and our Blank Collection Booklet.
How many pages fit in the Build Your Own Binder?
We recommend keeping no more than 50 pages in your binder. All our pages are double sided and remember to leave room for photos, maps and other memorabilia.
How many stamps fit in the Collection Booklet?
26. For each stamp there is a line in the Directory, a space for the stamp's corresponding text sticker, date visited, and blank space to write, draw, or paste memorabilia.
How many booklets fit in the Collection Binder?
5 booklets fit comfortably in the Binder but will differ depending on how many other pages/dividers/memorabilia you have added.
Stamp Tracker & Voting Platform Questions
Do I need an account to vote?
Yes. This helps us weed out any bots and allows you to save, change, or look at the destinations you've voted for.
Do I need an account to submit a destination to the Voting Platform?
No, anyone can submit a suggestion to the Voting Platform.
I submitted a location to the voting platform, why don't I see it on the list?
Submissions take up to two business days to be approved by a team member. This allows us to catch bot submissions, inappropriate submissions, or duplicate submissions. If you haven't seen your suggestion appear after two business days, please reach out to us.
How often are votes tallied?
Votes are tallied at the end of each month. The top three will always be made, except for copyrighted, private destinations (ie: Disney). Sometimes we will tally the top votes for a specific genre, like top countries, top park features, or top lighthouses, etc.
Do I need an account to use the Tracker?
Yes and No. Anyone can browse the tracker as a guest, but to save stamps you have collected or add stamps to your Wishlist, you will need to have an account. When you are logged in, the "got it" stamp will appear next to any stamp you have tracked when browsing the website.
What do the different pin colors mean on the stamp tracker map?
Red: you don't have it. Blue: you do have it. Yellow: you want it.
Why do some pins have dots in the center and some don't?
A dot indicates a single-state destination. If there is no dot in the middle of the pin, then that destination spans multiple states.
Can I filter destinations in the tracker?
Yes, there are many filters available to you. You can filter by category, by state, by release date, or by your specific collection (ie: stamps I have). You can also combine filters (ie: how many of the 50 states do I have? Or how many destinations along Route 66 are in Oklahoma?).
How do I add a stamp to my wishlist?
Click the "star" next to the destination listing on the tracker or on the stamp product page.
Can I print or email my Wishlist?
Yes, when you go to the tracker select "Wishlist" from the drop-down menu at the top. You will then see a button that says "Share Wishlist," send it to yourself or someone else.
Ordering & Checkout Questions
The Automatic Bundle Discount isn't populating in my cart, how do I get it?
Sometimes the automatic discount will time-out, or not recalculate if you add/remove stamps after starting the checkout process. If the automatic discount goes away, you can enter the appropriate discount code manually:
- 10OFF10 (10% off 10-24 stamps)
- 15OFF25 (15% off 25-39 stamps)
- 20OFF40 (20% off 40-54 stamps)
- 25OFF55 (25% off 55+ stamps)
Why are some stamps $2.99 and others $3.99?
The decision to raise our prices was not taken lightly but became necessary after years of rising production costs and requests from our park partners who are in need of more support from their visitor center gift shops. To make the transition smoother, we launched an automatic multi-stamp discount program, with volume discounts ranging from 10%-25% along with a phased approach. We are selling through the $2.99 stamps we have on-hand, but once they are sold out and restocked, they will be $3.99. Volume discounts apply to all stamps, whether they are $2.99 or $3.99.
I see Travel Stamps is based in Kansas City, can I visit and/or purchase stamps at your office?
Yes, curbside pickup only. Upon placing your order on our website, change your shipping address to our office address (11052 S Green Rd Olathe, KS 66061) and you will then see an option for In-Store Pickup. Once you place your order, reply to your confirmation email to let us know when you intend on stopping by so we can have your order ready for curbside pickup. Text us when you arrive at (970) 235-0236!
I just submitted an order and forgot something, can I add what I forgot?
Yes, if you placed an order we can easily add or change any items on it if you let us know before it ships. Please reach out to us if you would like to make any changes, additions, or cancellations. Simply reply to your order confirmation with your changes. If making an addition you will be sent an email confirmation to approve and pay for any additional items. We do not keep your Credit Card information so we cannot make additions without your approval and separate payment.
I just purchased products from the website and noticed they went on sale; can I get a refund or credit?
Yes, if you purchased items 7 days prior to a sale or 24 hours after a sale, you may contact us to inquire about a refund for the difference or credit toward your next purchase.
There was an error with my order, what do I do?
Mistakes happen! We promise we will do everything in our power to make it right. Please do not hesitate to contact us with any issues, concerns or questions regarding your order or any of our products. Simply reply to any of our email correspondence or reach out to us at orders@travelstamps.com.
How do I know if a stamp is stocked at a visitor center or gift shop?
Since every visitor center (NPS and beyond) is independently run, we have no way of tracking exactly where and when Travel Stamps are in stock. However, if you're in a location that does not have Travel Stamps in stock and you think they should, tell them! Customer voices speak the loudest and we will be happy to set up a new partner or restock an existing one!
Shipping & Return Questions
How long does it take to receive my order?
We typically fill orders the same-day or next-business-day except for holidays. Domestic orders take 2-10 days to arrive once they are filled. Standard letters (no tracking) can sometimes take more than 10 days to arrive based on USPS traffic. International delivery differs depending on the country and delivery method (first class/priority) but tracking always stops after it leaves the US border.
Do I need to pay International Duty?
Yes, we do not cover any additional duty fees imposed by your country. You may need to pay this at your local post office depending on size and cost of order.
Why haven't I received my order?
Domestic: Sometimes USPS delivers packages to the wrong address. Sometimes they lose a package. Sometimes packages are stolen. Please first reach out to USPS – they can see exactly where your package was marked as "Delivered". If the package seems lost or stalled in the USPS tracking system, please let us know. If USPS cannot locate your package, please reach out to us at orders@travelstamps.com.
International: Some countries require an additional "duty" on merchandise over a certain dollar amount. If you placed an international order and tracking says your order has arrived in your country but hasn't been delivered for several days or weeks, check with your local post office, they may be holding it. Please note that USPS tracking stops after it leaves US borders.
International: Some countries require an additional "duty" on merchandise over a certain dollar amount. If you placed an international order and tracking says your order has arrived in your country but hasn't been delivered for several days or weeks, check with your local post office, they may be holding it. Please note that USPS tracking stops after it leaves US borders.
What is your return/exchange policy?
We are happy to refund any products that are new and in resalable condition if returned within 30 days. We do not supply return labels. We are also happy to exchange new and resalable stamps at any time. Simply reply to any of our email correspondence or reach out to us at orders@travelstamps.com.
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